News

NEW HAVEN, CONN. (December 15, 2016) – Frigid air and sub-freezing temperatures can cause water pipes in vulnerable areas of buildings to freeze and burst, resulting in costly damage. The Regional Water Authority (RWA) offers homeowners the following tips to make sure their homes are prepared for winter weather.

• Know the location of your main water shut-off valve. If a pipe freezes or bursts, shut the water off immediately. Don’t attempt to thaw frozen pipes unless the water is shut off, as freezing can often cause unseen cracks in pipes or joints. Contact a licensed plumber to thaw frozen pipes.
• Protect your pipes. Wrap exposed pipes with insulation; even newspaper will help. 
• Eliminate cold air sources near water lines by repairing broken windows, insulating walls, closing off crawl spaces and getting rid of drafts near doors.
• When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even a trickle - helps prevent pipes from freezing. Customers should implement wise water use practices and collect the running water for later use.
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
• Have a friend, relative or neighbor regularly check your property if you are going to be away from home for more than a few days to ensure that the heat is working and the pipes have not frozen.
• Ensure water meter vault covers are not cracked. If the meter is installed outside the home, it is housed inside a covered vault. Be sure that the vault cover is secure; otherwise, the meter may freeze.
• If your home does not have indoor shut-off valves for your outdoor spigots, winterize them by purchasing insulation kits, also referred to as domes or caps.

For more tips and information, visit or follow us at www.rwater.com, www.facebook.com/scctrwa/ and www.twitter.com/sc_ct_rwa.

About the Regional Water Authority
The South Central Connecticut Regional Water Authority (RWA) delivers water for life by providing high-quality water and services to almost 430,000 people in 15 cities and towns throughout Greater New Haven. Across its operations, the RWA acts as a responsible steward of the environment by protecting the more than 27,000 acres of watershed land it owns and promoting sustainable practices. Our more than 260 employees work toward our vision of being an innovative water utility that sustains life, strengthens communities and protects natural resources for future generations. For more information on the Regional Water Authority, please visit www.rwater.com.

Contact: Kate Powell, 203-401-2738
kpowell@rwater.com