New Customer Platform





Register now to discover our all-new customer account portal, with expanded payment options and enhanced self-service features. Set up free automatic payments and paperless billing. Click the tabs below to learn how to get started.

Enhanced Account Features

The first time you log in after our new platform goes live, you’ll notice a new online interface chock-full of new options and features.

  • Online service scheduling: Scheduling a service appointment, or stopping and starting service, will be a snap. No need to pick up the phone. Just log in and choose an available time slot.
  • Monitor your water usage: Our Water Watch tool will be fully incorporated into our customer portal; no need for a separate login.
  • AI-assisted chat: Our new AI chat agent can answer common questions or connect you with someone who can help you with your needs.

More Payment Options

  • Coming soon, we’ll be adding convenient new ways to pay to suit your lifestyle. No more stamps and checks! Make easy, secure payments using Venmo, Zelle, Apple Pay, Amazon Pay — even Alexa!
  • For those who prefer to pay in person, we’ll be expanding our network of walk-in payment locations, with many new locations across our service territory.
  • Payments will process in near-real-time. No more waiting for a payment to go through!

Customized Alerts and Notifications

  • Set up custom alerts by phone, email or text message.